The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

From siloed to seamless: What it really takes to unify the customer journey

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Leveraging Humor and Engagement in Customer Advisory Boards

This chapter explores the impactful role of customer advisory boards in shaping customer service strategies and product development. It highlights different advisory board structures and shares a humorous anecdote about engaging customers in a new success advisory board, emphasizing the importance of fostering positive relationships for fruitful collaboration.

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