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How Buffets Work

Stuff You Should Know

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Buffet Economics: Navigating Gluttony and Strategy

This chapter explores the economic challenges of buffet management, focusing on how owners attract low-capacity diners while deterring high-capacity ones. Through humorous anecdotes and psychological insights, it reveals strategies like pricing tactics and food arrangement to influence customer behavior. The chapter also highlights the quirks of buffet culture, including banning customers for excessive consumption and discussing the balance between profit and the dining experience.

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