Exploring Frustrations and Business Opportunities in Food Delivery and Automation

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This chapter delves into the issues faced with food delivery services, including order cancellations and the idea of launching a premium competitor. It also highlights the role of AI in market research and the significance of human connections in an increasingly automated business landscape.

Guest: Mark Pincus, founder & chairman of Zynga, and managing member & co-founder of Reinvent Capital

Before Zynga and Facebook made social gaming mainstream, the video game industry was “extreme on this being about art and crafting,” recalls Zynga founder Mark Pincus. He believes his winning instinct was the realization that games were “at least 50 percent science” — but it’s not enough to just have the instinct.

Mark says entrepreneurs like him have to quickly take multiple shots on the goal and “look for feedback loops that tell you your instinct is right ... you need to get to a minimum viable idea state and you need to find true signal around that idea state, that it’s right or wrong, and move on.”

Chapters:

(01:40) - Rubbing sticks together
(07:01) - Virtual businesses
(12:10) - Pre-Zynga companies
(13:51) - Setting the real intention
(17:44) - Internet treasures
(23:21) - Disrupting gaming
(30:14) - The chip on Mark’s shoulder
(33:19) - The end of Tribe
(37:24) - Zynga Poker
(42:59) - Explosive growth
(46:57) - Making the virtual real
(52:02) - The downturn
(58:12) - Stepping aside (sort of)
(01:01:50) - Back into the fire
(01:08:45) - In the abyss
(01:11:46) - What “grit” means to Mark

Mentioned in this episode: Dot Earth, Elon Musk and the Boring Company, Uber Eats and Dara Khosrowshahi, ChatGPT, Roblox, Madhappy, Reid Hoffman, Craigslist, Google, Napster and Sean Parker, the California Culinary Academy, Peter Thiel, Mark Zuckerberg and Facebook, Yahoo, John Doerr, Words with Friends, LinkedIn, Tribe.net, Supercell and Ilkka Paananen, FarmVille and Hay Day, Parker Conrad and Rippling, Bing Gordon, Fred Wilson, Brad Feld, the Game Developer’s Conference, CNET, Matt Cohler, Don Mattrick, Microsoft and the Xbox, Joe Biden, Jason Citron and Discord, Steve Jobs, Super Labs, Marcus Segal, Frank Gibeau, The Courage to Be Disliked, and Stewart Butterfield.

Links:

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This episode was edited by Eric Johnson from LightningPod.fm