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Never Open Your Inbox Again (ft Sarah Allali)

Tool Use - AI Conversations

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Elevating AI Through UX and Personalization

This chapter explores the critical role of user experience and personalization in crafting premium AI products, drawing parallels with luxury hospitality. It discusses the challenges of A-B testing, the benefit of tailored interfaces, and the balance between personalization and privacy, particularly in contrast to the broad approaches of major tech companies.

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