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774: This Is Why You Have Unhappy Clients (And How to Fix It)

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business

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Streamlining Client Communication and Project Management

The chapter explores the benefits of establishing a workflow for clients to enhance efficiency and customer experience. It highlights the importance of automating repetitive tasks using tools like HoneyBook to personalize client interactions and streamline processes. Additionally, the chapter emphasizes the significance of under promising and over delivering to exceed client expectations and maintain satisfaction.

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