The Importance of Habits in Subjective Success

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Jason Ogle: I think like I'm someone who's always looking as we talked about curiosity. The other day I was taking the transit system here and we were walking through the parking lot. You might look up and see the person and kind of what they were doing and, you know, sort of figure out a little story about it. Sarah duty: What's one habit that you believe contributes to your subjective success? Jason Ogle: It's just how I am, how I am wired in the world.

Steve Portigal challenges us to enjoy the silence when interviewing people. He teaches us the importance of rapport-building, and offers sage advice on how to do it. He shows us how sticking with an interview even when it’s not going well can sometimes bring forth the best data. He also reveals how a little empathy can go a long way in field research.

Secret Identity (8:08)
Origin Story (12:19)
What drives your curiosity? (24:53)
Roberta 'call me Bert's war story (29:28)
What's Ethnography (the "E-word") (38:32)
Rapport-building tips (46:51)
Brian's war story (55:21)
UX Superhero Name (66:28)
Habit of Success (75:06)
Steve's Corset War Story (78:39)
Best Advice (84:53)
Contact Info (88:33)

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