2min chapter

This Week in Startups cover image

Airbnb CEO Brian Chesky on early rejection, customer focus & AI’s future in hospitality | E1735

This Week in Startups

CHAPTER

The Importance of Prioritization in Marketing

Airbnb has one marketing department now and they only market a few things a year. The things we market you probably know about because we try not to say anything you don't know about. Customers can only handle so many new features at certain velocity, he says. You speak to the customer the way you talk to an eight-year-old, but they're busy.

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