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Tony Fadell: The Gospel According to the Creater of iPod, iPhone, and Nest

Guy Kawasaki's Remarkable People

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Product Management Is the Voice of the Customer

A lot of these UIs, they're designed by a committee. And typically what happens is it means they don't have a very good product management function. Product management needs to be reporting the CEO. Those are the people who are the voice of the customer and they need to have their voice elevated as high as any of those other disciplines. This is turning into the gospel according to Tony. I've just seen it for 35 years now. So maybe somebody also write another book that has a different way of being successful making products.

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