5min chapter

TED Business cover image

The Not-So-Great Resignation | WorkLife with Adam Grant

TED Business

CHAPTER

Exit Interviews Can Help You Understand Why You're Quitting

The optimal turnover rate is not zero. Research reveals that when people leave, it can disrupt groupthing and open up access to fresh ideas. Too much turnover has a high price for organizations. It can erode productivity, creativity, community and culture. Ask people why they've decided to stick around and what would keep them in the future. The goal of a stay interview is to show people that you're invested in them.

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