
#41 // Navigating the Challenges of Entrepreneurship: Insights from Michael Eckhardt of the Chasm Institute
Entrepreneurial Realities
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What's the Difference Between a Complete Product and an Implementation Arm?
Think of it as a wheel with the core product of the center. A client of ours was now bought by Google, a company called Nest. When we first started working for them, they were in the early market. It turns out most normal people want to have implementation services or install services and Nest was not providing that. And that really drove their success in getting into the bowling alley. Does that example resonate perhaps, Antoine?
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