19min chapter

The Lawfare Podcast cover image

Jeff Horwitz on Broken Code and Reporting on Facebook

The Lawfare Podcast

CHAPTER

Understanding Facebook's Control over User Experience

This chapter focuses on the choices made by Facebook (now Meta) and their impact on user experience and problems on the platform. The speaker discusses the findings from internal company documents and emphasizes the misconception of Facebook as a neutral place. They also explore the metaphor of machinery to understand the workings of Facebook and the challenges of studying the platform externally.

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