In this episode, I am joined by Ray Hespen CEO & Co-Founder of Property Meld.
We discuss:
(00:00:00) - Intro
(00:02:31) - Ray’s background and career
(00:04:11) - What is correlated in your data with resident retention?
(00:11:44) - Experience vs. Lease Renewal data
(00:20:54) - Sponsor - PMW
(00:22:57) - Property Owner churn
(00:26:45) - Advice for dealing with investor churn
(00:34:00) - Where do PM responsibilities begin and end in terms of property performance for the owner?
(00:38:56) - Sponsor - Rentvine
(00:52:11) - What are the most important KPIs for maintenance operations?
(00:58:53) - Standardizing industry metrics
Learn more & connect with me here:
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RL Property Management
Learn more and connect with Ray here:
Ray on LinkedIn
Property Meld
KPI Cheat Sheet
The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
