Keys To The Shop : Equipping Coffee Shop Leaders cover image

366 : A Conversation w/ Chris Baca of Cat and Cloud Coffee

Keys To The Shop : Equipping Coffee Shop Leaders

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I've Done That Before, and People Have Just Quit

Gond was talking about the idea of enrolment rather than enforcement. He says it's important to build a relationship with your employees, not just work for them. Gond: Maybe you haven't spent any time connecting with them offor maybe you haven't shown them how their work is impacting the organization. And i think that's why people have a challenge with that. If you're having these conversations with you employees and they're like 'I'm out of here' then forget about it,. he adds.

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