This chapter follows the transformative journey of an individual who transitions from aspiring novelist to a travel industry executive. It explores their experiences with an online travel company amid regulatory challenges and personal hardships, including a health crisis and family loss. Through resilience and adaptation, they ultimately find fulfillment in their career and personal life, reflecting on the lessons learned during a tumultuous period in the dot-com era.
From experiencing a stroke at the age of 17, to various corporate jobs that never quite fit, we hear about Glenn Fogel's journey to becoming CEO of Booking Holdings, the parent company of online travel site Booking.com.
We learn why the EU-based company is in the sites of competition authorities having been dubbed a “gatekeeper” in the travel market, and we hear what Glenn thinks about the impacts of mass tourism.
(Image: Glenn Fogel. Credit: Getty Images)
Presenter: Ed Butler
Producer: Amber Mehmood