Exploring shopping preferences of different ethnicities and encounters at various stores like Sephora and Hot Topic. The chapter delves into funny experiences of security guards, including witnessing scandalous acts and dealing with shoplifters amidst protests in a luxury store.
Gus Parsons is a security professional who worked for 10 years as a mall cop in San Diego, CA, where he was born and raised.
Theo is joined by a mall cop to talk about everything that’s going on behind the scenes at America’s malls. They chat about the training process, dealing with drunk Santas, and what’s really been going on at Hot Topic.