The Sixth One That Really Matters

Ri: I was just thinking about those six areas that we asked clients to kind of measure around the question, why is it that i don't do what i know i ought to do? And so i was scratching them down while you were talking. There's an emotional element that folds in there somewhere. The sixth one that i think is really coming into play here with this major disruption, is this accountability piece. Ri when we talk about supportive environments, there's certain elements in the their structural pieces,. That kind of, it gives the tent the poles to hold up the actual canopy tho structural elements that allow us to be successful in our day.