Simplicity wins: the Telehealth pivot that redefined success for Heidi with Dr Thomas Kelly
Wild Hearts
Customizing Telehealth for Success
This chapter explores the design and customization options of a telehealth product aimed at enhancing user experience, particularly for doctors. It discusses the significance of user flexibility and adaptability in product development, as well as the integration of medical knowledge to improve decision-making. The conversation also highlights the challenges of scaling technology in healthcare and the importance of understanding diverse user needs across various professional fields.
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