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Creating Superfans with Brittany Hodak

The Influential Personal Brand Podcast

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How to Overcome Expectations and Create Super Fans

The real magic is being present in the moment to be going what can I do to make this moment better like magical for them. The acronym start with your story understand your customer story personalized exceed expectations and repeat repeat repeat that's it. Elizabeth Arden said repetition makes reputation and reputation makes customers. So it's about showing up and doing this again and again transaction after transaction interaction after interaction because you become what you do.

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