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385: Fast user insights for product managers and innovators

Global Product Management Talk

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User Testing - How to Get Useful, Actionable Feedback

Ri does not overlet rely on what we might find ins media feedback activities. When people are talking to their computers, they will open up in very weird, candid ways that they won't actually do with a live vor. We get weird stuff like peoplel burst into tears talking to the computer because it's the subject that they're emotional about. Or they'll show up in their pajamas, which slit kind of tells you how candid they're being. So now any time you've got a mystery about your customers or any time you're wondering how they would react to a particular decision, if you want to do a little bit of discovery on something  you can go

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