#155 - Laks Srini
Y Combinator Startup Podcast
00:00
Revolutionizing Home Ownership
This chapter explores the challenges and innovations in managing the home ownership experience through technology, focusing on seamless services from searching for homes to maintenance. It highlights the importance of automation and personalized support for first-time homeowners, alongside a rewards program that enhances customer satisfaction. Additionally, the discussion on a hub and spoke business model showcases strategies to streamline the buying process while prioritizing customer feedback and continuous improvement.
Transcript
Play full episode
