This chapter illustrates the journey of a global organization that embraced a 'truly human leadership' approach, focusing on the well-being of its employees during a financial crisis. It contrasts traditional profit-focused management with a compassionate model that promotes mutual support among staff, enhancing employee retention and community. The narrative emphasizes the critical role of company culture in fostering resilience and showcases a leader's innovative strategy to navigate tough times without resorting to layoffs.
Some people think they need to be ruthless and selfish to thrive and survive in life. The theories of Charles Darwin are often wrongly interpreted to support this view that being competitive is the key to happiness and success. It isn’t.
Dr Laurie Santos and Dr Jamil Zaki find that there are plenty of examples in the animal kingdom and human world where cooperation, kindness and compassion prove to be the winning strategy.
Jamil's book Hope for Cynics: The Surprising Science of Human Goodness is out now.
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