Compassionate Leadership in Crisis

This chapter illustrates the journey of a global organization that embraced a 'truly human leadership' approach, focusing on the well-being of its employees during a financial crisis. It contrasts traditional profit-focused management with a compassionate model that promotes mutual support among staff, enhancing employee retention and community. The narrative emphasizes the critical role of company culture in fostering resilience and showcases a leader's innovative strategy to navigate tough times without resorting to layoffs.