The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Scaling Customer Support with AI: Nuuly’s Winning Formula

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

CHAPTER

Intro

This chapter explores how AI is transforming customer service through insights from a Director of Customer Support at Nuuly. It discusses the balance between human support and AI to enhance customer satisfaction while scaling services for a growing subscriber base.

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