No Vacancy The Podcast with Natalie Palmer cover image

8. How to Say NO to Your Guests, Dealing with Influencers, and the Checkout List From HELL

No Vacancy The Podcast with Natalie Palmer

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How to Say No to Guest Requests

In some cases where you just know you're not going to be able to accommodate it, but you don't want to just seem like you didn't try anything. Buy yourself some time, tell them you have to check in with people and you will let them know. Another way that you could use this tactic is if the guest ran through all of their toilet paper and paper towels way quicker than they should have,. You could say something like yes, we'd be happy to do an extra delivery.

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