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Fred Dust | How to Have the Most Challenging Conversations of Your Life

The Unmistakable Creative Podcast

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The Importance of Asynchronous Conversations

Susan Eisenberg: Conversations are amazing, but they can also be dangerous places. She says breaking the rules is a good way to get people talking in new ways. "Get real about designing the human in," she says of her work with Google Docs and other digital tools. Her advice for change? Notice when it happens; then activate that change by changing your role or adding a tool.

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