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4min chapter
The go-to-market guide for open-source companies — Douglas Hanna, COO Grafana Labs
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Introduction
Rillit is a software enabled accounting firm specifically designed for SaaS companies. Douglas Hannah was previously responsible for go-to-market strategy and business ops at Zendesk. At Grafana Labs, Douglas has been instrumental in scaling the business model of open source company Teamheadcount. He offers his advice on when founders should consider commercializing a feature of a product versus when to launch a hosted version.
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