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How to Navigate “Growing Pains” in Scaling Orgs (with Matthew Wensing, Head of Product and Design at Customer.io)

The Product Manager

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Navigating Decision-Making in Growing Organizations

This chapter explores how decision-making transitions from founder-driven methods to a more distributed model as organizations scale. It emphasizes the need for leaders to assess their team's autonomy and context awareness to empower effective delegation and communication.

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