11min chapter

Banking Transformed with Jim Marous cover image

How Generative AI is Changing the Face of Financial Services

Banking Transformed with Jim Marous

CHAPTER

Evaluating Providers of Generative AI for Financial Institutions

This chapter discusses the importance of evaluating providers of Generative AI and chat GPT solutions for financial institutions. It emphasizes the need for domain expertise, contextualization of AI models, data discovery, and having a team of engineers and industry experts. The chapter also highlights the ongoing debate about whether generative AI will replace humans in banking and financial services, arguing that it will enhance human capabilities instead.

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