The Importance of User Onboarding

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Samuel: I could just hear your empathy for the users come through and when you're telling that story. John made us a very popular design and tech report he does every year. The theme, the theme seems to be this year is a lot about designers who code. Samuel: aligning ourselves around the users succeeding is really kind of the name of the game as far as I'm concerned.

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Secret Identity/Origin Story (5:04)
Onboarding Defined (9:30)
Biggest Superhero (16:08)
Biggest Failure (17:00)
Weirdest Teardown (32:00)
Design Superpower (39:20)
Design Kryptonite (41:24)
Design Superhero Name (42:40)
Habit Of Success (48:30)
Invincible Resource (50:23)
How Much Is Too Much (52:00)
Best Advice (64:20)