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#192: Kim Scott—The Hidden Cost of Being Too Nice in Leadership

Why That Worked – Presented by StoryBrand.ai

CHAPTER

Confronting Ruinous Empathy in Leadership

This chapter explores the dangers of leaders avoiding tough conversations under the guise of kindness, a phenomenon known as ruinous empathy. Through personal anecdotes and practical strategies, the speaker emphasizes the importance of honest feedback to foster trust and growth within teams. The discussion highlights the need for leaders to balance authority with collaboration, recognizing the vital role of relationships in achieving long-term organizational success.

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