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The Evolving Role of Purchasing Agents in E-Commerce
This chapter explores the transformative impact of the Klarna app and similar purchasing agents on the e-commerce landscape, emphasizing their ability to empower consumers through price and availability comparisons. The discussion highlights the implications for traditional marketplaces, the evolving dynamics of brand trust, and how automated purchasing could reshape consumer behavior. Additionally, it delves into the future of digital advertising and the necessity for established retailers to adapt to remain competitive.