2min chapter

Grit cover image

#143 CEO HashiCorp, Dave McJannet: Phase Shifts

Grit

CHAPTER

The Importance of Empathy in Customer Games

Do you find yourself sometimes lacking empathy when you're living in a world that's three years out and others are living in a incongruent time scale? 100% Does that question make sense? Yeah, I work for Palm Ritz for a little bit. He said these transitions are both more profound than you expected and take longer than you expected. So yeah, is there a lack of empathy? No, you just have to bridge it.

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