John: I want to shift and talk about paying attention to fears because that's the second question. People don't like talking about fear because fear, they think that makes them look weak. The definition of courage is not being fearless, but it's acting in spite of fear. We have learned over our combined John, what's it been, 35, 40 years combined coaching. Most negative behaviors in the workplace are the result of people acting out of fear. If we put a spotlight on the fear, it goes away almost immediately.

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