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99. Rethinks: How to Handle Challenging Conversations
Think Fast Talk Smart: Communication Techniques
How to Be More Open to Constructive Feedback
Collins: I know personally that there are times where I will get very defensive, especially if I know potential critical feedback is coming. Are there things that you teach or perhaps you do in your own life to help you be more receptive when you're receiving constructive feedback? "I actually believe that the leverage of a strong feedback conversation actually sits with the receiver by in large," says Collins.
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