This chapter explores the challenges in the ticketing industry, addressing the frustrations of fans struggling with high prices and limited availability. It also examines financial pressures on artists and advocates for greater transparency in ticket pricing to restore trust between them and their audiences.
2023 was a record year of live music, with an all-time high in worldwide ticket sales.
Beyoncé and Taylor Swift’s world tours broke records, however fans trying to get tickets faced big problems.
We hear from musicians, fans and global ticket selling giant Live Nation (of which Ticketmaster is a part) to find out what’s happening, and if it is broken, what is being done to fix it?
Produced and presented by Sam Gruet
(Image: Beyoncé performs onstage during the Renaissance World Tour in October 2023, Kansas City, Missouri. Credit: Getty Images)