Tammira Philippe and Elena Khoziaeva - It's all Greek to Me (S2E4)
Flirting with Models
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How to Strike the Balance Between Education, Understandability, and Transparency
Elena: How do you strike a balance between education, understandability for someone who's coming to a product for the first time? And providing enough transparency so they don't eventually feel betrayed by any performance that might be different than their expectation? Elena: I would say three things come to mind. One, repetition matters. Two would be know who you're talking to, know your audience. And three, be prepared in advance.
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