4min chapter

No Nonsense Leadership cover image

#0082 - Peter Lam - Fixing agile transformations

No Nonsense Leadership

CHAPTER

The Gap Between Executives and the Teams Doing the Work and Customers

The gap between executives and the teams doing the work and the customers is a big problem, she says. "It's very common for executives to be really out of touch with customers" She adds that there are advantages product people have because they have a direct connection to their customer. 'I don't think we see much of this in executive teams'

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