Harini Gokul, Head of Customer Success at AWS - Moving from defense to offense in CS
The Customer Success Channel
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Introduction
On this podcast, we will speak to leaders in the industry about their experiences and their definitions of customer success. We are king with hareni gokel, the head of customers success at amazon webb services. In addition to her position at a w s, she is also an adviser, an investor and a board member. She has a unique background as an engineer as well as leading services teams prior to her leading customers success.
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