Are You Taking Your Client's Power Away to Decide?

You are in fact manipulating them by deciding what is for them or not. When you decide someone can't afford something before they even get on the phone with you and that it's bad for them, you are deciding for them what they can and can't do. You aren't offering them possibility. You are giving them the same old probability their entire lives have been built on. I know that you think you might be, but you are diminishing them. And everything they are capable of doing and who they're capable of being.