How to Get as Many Hostages Out Alive as Possible

In order to get as many hostages out alive as possible, it says here. What you should do is summarize what the person said to their satisfaction. You're supposed to label and put a name on the thing that they're feeling. So if you repeat something back and they go... Exactly then you smashed it. I bought a high-waisted bikini bottom because I was like, that'll be good so I can eat loads. But then when it goes up, it goes up too high at the bottom bit. So I feel like my loose iris in that awful toy, Richard's in a chute where she pulled her bikini but gave herself a front wedgie. That's crazy