A crucial conversation is one where you compromise and it's better for the relationship. Apologize, contrast, and creating a mutual purpose are three techniques to have this kind of conversations. "You're not just going in trying to get what you want," says psychologist David Perry. 'This is more caring about them'
"Crucial Conversations: Tools For Talking When Stakes Are High" is name of the book that we review today. We'll cover high level techniques for making your convos with people more productive and fruitful. As they say in the book "It's not about communication. It's about results."
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