When you're on a stage where there's a bunch of people listening, you can kind of get away with it because people aren't likely to interrupt you. If we'll just kind of lean in and say, now, what does that really, really mean? It actually gives clarity to everybody else who's sitting there listening. The most practical thing we can say to people about word salad is if you're a leader, beg your people to tell you. But if nobody challenges us, boy, if you're an emperor with skimmy, skimpy clothes on, you want people to say, dude, you got to put some more clothes on.
There are many ways to erode trust, and word salad is surely one of them. This week, the team talks about the art of speaking with big words while saying nothing of substance, and why this type of patronizing language is all too common in the business world today.
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