The Importance of Listening

When you're on a stage where there's a bunch of people listening, you can kind of get away with it because people aren't likely to interrupt you. If we'll just kind of lean in and say, now, what does that really, really mean? It actually gives clarity to everybody else who's sitting there listening. The most practical thing we can say to people about word salad is if you're a leader, beg your people to tell you. But if nobody challenges us, boy, if you're an emperor with skimmy, skimpy clothes on, you want people to say, dude, you got to put some more clothes on.