4min chapter

The Retail Pilot cover image

Terry Lundgren: Leading the Evolution of Department Store Retail and the State of the Industry Today

The Retail Pilot

CHAPTER

Intro

This chapter delves into Macy's current challenges, including organized theft and its innovative approaches to enhance customer experience through technology. The host discusses the retailer's shift toward modern solutions, like RFID for inventory management, and hints at a larger conversation about the future of department stores.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode