The Importance of Soft Skills in Training

I think companies are starting to realize some of them. And like when you're training that the person across from is there to do a job but they may have also had a sick child in the morning or whatever it might be. I'm recognizing and try and put you in an environment where, you know, you're safe to say that you have this stuff going on so you may not be at 100% all the time anyway. Once I've seen 100% in about 14 years. So, we can't operate on 100% the whole time.

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