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Rethinking Employee Experience: Lessons from The BBC and Schiphol Airport

The Josh Bersin Company

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Innovative Approaches to Employee Experience at Leading Organizations

This chapter explores cutting-edge employee experience strategies at organizations like the BBC and Schiphol Airport. It contrasts the BBC's performance management and career mobility initiatives with traditional siloed structures, while highlighting Schiphol Airport's integration of AI in recruitment and its impact on employee engagement.

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