The First Mistake: Lack of Leadership

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In this chapter, they discuss the first mistake churches often make with guest services, which is the lack of leadership. They mention two scenarios where this mistake occurs: when everyone feels responsible for guest services, resulting in no one actually taking ownership, or when the worship team takes on the responsibility but ends up neglecting the guest service experience. They emphasize the importance of intentional hospitality and having a dedicated leader and team for hospitality. They also highlight the post-service hospitality as a crucial opportunity for engagement.

A positive guest experience is one of the key areas that sets growing, healthy churches apart.

That's why, this week, we'll continue our series on common mistakes churches make on the weekend with a conversation around creating an intentional guest services experience. This Episode is Sponsored by BELAY It’s easy to feel like we have to do it all. But doing it all is not only impossible—it’s a recipe for burnout. If you feel like you’re overwhelmed trying to do it all, BELAY can help: BELAY is a modern church staffing organization with fractional, U.S.-based Accounting and Virtual Assistant services. They’ve spent over a decade helping busy leaders just like you accomplish more and juggle less. To help you learn what you can start delegating today, BELAY is offering a free resource for our audience, the Top 25 Tasks a Pastor Can Delegate to an Assistant. (Message and data rates may apply. Terms & privacy: slkt.io/4OdL.) For the full episode transcript, links mentioned during the show, and to download the Leader Conversation Guide, visit this episode's Show Notes at theunstuckgroup.com/episode304. Join the Live Conversation on Social Media

If you're listening on Wednesday when the episode first releases, join the live conversation The Unstuck Group's team will be having on social media about this week's topic. We use hashtag #unstuckchurch on Twitter. Or you can join in on Facebook.