We tried to get support for our product on Twitter. We got responses, and there is new firm ware. So why am i mad? This sounds great. And we got responses, both by phone,. i waited about 12 minutes on hold, and vi a live chat. There is up dated firm were from as recently as i believe earlier this month. This product is absolutely still receiving up dated firm ware that, as far as we can tell, seems to resolve the exact issues that we're having with it.

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