The Increasing Need for Talent, Inclusion and Diversity in Banking
Banking Transformed with Jim Marous
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Strategic Planning - What Needs to Be Done?
The banking industry has lagged in so many ways in this area, both at lower levels, but most importantly, in h leadership ranks and board rooms. When it came to strategic planning around that, the conversation never really went to the people. So for example, if you have a board of directors comprised entirely of affluent people whose consumer behavior is most likely to be long term saving, they might spend a lot of time talking about what the rate of the hundred thousand dollar five years certificate of deposit should be. That's not something your lower income consumers cares about when the average american doesn't even have 400 dollars in a savings account.
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