Managing Expiration Dates and Product Retirement in E-Commerce

The chapter emphasizes the significance of managing expiry dates and product retirement, using a tea product as an example to illustrate the variations in rules among e-commerce platforms like Amazon, Walmart, and Target. It highlights the necessity of implementing different expiry dates for the same product across various online sales channels and stresses the importance of technology to track multiple expiry dates, especially for consumables and CPG products.