Unveiling the Role of Mark Faulkner in the 737 MAX Crisis

The chapter explores Mark Faulkner's pivotal role in the 737 MAX crisis, including his efforts to have MCAS removed from the pilot manual and the pressure from Boeing executives to keep training requirements low. It delves into the expansion of MCAS and its flaws, leading to tragic consequences in two fatal crashes. The aftermath of the crashes, Boeing's responses, and the challenges faced by pilots in managing system malfunctions are also discussed.