Is Your Job Here to Shut Up and Facilitate?

The CEO of a health communications company took two days off from his day job to focus on what was most important. Kerry O'Connell: "I felt ownership of the company shift from me to that" He says he had an engaged workforce, but disengagement at work is a real issue. 'It feels like it may not feel productive in the moment, but wow, in hindsight, how productive was that?'